cancel
Showing results for 
Search instead for 
Did you mean: 

Passcodes

Kaia
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I’ve requested OTP (passcode to verify my o2 phone number) to set up the disney+ extra every 10 minutes for an hour and still haven’t received one and it’s driving me crazy. I’ve received a text from o2 in the meantime about something else though....
Message 1 of 7
483 Views
6 REPLIES 6

MI5
Level 94: Supreme
  • 126835 Posts
  • 613 Topics
  • 21800 Solutions
Registered:

@Kaia 

I'll ask @Thomaso1 to see if he can help.

Is the number it's sending the code to correct?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 7
476 Views

Thomaso1
Level 3: Thinker
  • 49 Posts
  • 0 Topics
  • 1 Solutions
Registered:

Thanks for the tag @MI5. Sorry for the slow reply @Kaia i will Private message you now.

signature
Message 3 of 7
464 Views

MI5
Level 94: Supreme
  • 126835 Posts
  • 613 Topics
  • 21800 Solutions
Registered:

Thanks @Thomaso1 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 7
458 Views

basedking
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

I am having the same issue - please can you advise what to do before the offer runs out

Message 5 of 7
437 Views

MI5
Level 94: Supreme
  • 126835 Posts
  • 613 Topics
  • 21800 Solutions
Registered:

@basedking 

@O2Lisa will help you in the morning.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 7
434 Views

O2Lisa
  • 733 Posts
  • 0 Topics
  • 24 Solutions
Registered:

Thanks for the tag @MI5 smiling

I'll message you privately @basedking and get this looked in to for you

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

signature
Girl in a jacket
Message 7 of 7
422 Views