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O2 priority disney plus offer

Sienna
Level 1: Joiner
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I have seen a disney plus offer of 6months free in o2 priority and have entered the code in the form. It said it will take within 48hrs to come up on my extras to register on disney. However, it has been nearly a week and I havent received anything. Does anyone having this problem?
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MI5
Level 94: Supreme
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@Sienna 

You need to chase it up with O2.

All numbers to try here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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