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O2 extra - cancelled but still chardged

Hannah35
Level 1: Joiner
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on ‎12-09-2023 16:11

on ‎12-09-2023 16:11

I have been charged for Disney plus however my free trial doesn’t run out until 20/9/23 and I’ve opted out of auto-renewal. Please amend my bill to reflect this. Thanks 

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MI5
Level 94: Supreme
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on ‎12-09-2023 16:18

on ‎12-09-2023 16:18

@Hannah35 

You need to speak to O2. 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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