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I am struggling with my bill i have had a heart attack

Sadif
Level 1: Joiner
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I am struggling with my bill i have had a heart attack have tried to contact yourself for two days now but no snswer 

i eould like to make a complaint

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MI5
Level 94: Supreme
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@Sadif 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks

Guide: How to find help & contact O2 

https://www.o2.co.uk/how-to-complain

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144449 Posts
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  • 27680 Solutions
Registered:

@Sadif 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks

Guide: How to find help & contact O2 

https://www.o2.co.uk/how-to-complain

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
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Oxonian
Level 28: Ingenious
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@Sadif

 

Welcome to this customer to customer community. I was sorry to read of your health issues.  

 

You might find this webpage relevant :-

 

Accessibility & Vulnerable Customers Policy | O2

https://www.o2.co.uk/access-for-all/accessibility-vulnerable-customers-policy

 

Completing the Support Request Form is something that you might want to consider. 

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MI5
Level 94: Supreme
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As in the guide already posted.

Yet again pointless repetition.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
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