Contacting 02

Davycrocket1 · ‎18-10-2023

Trying to add an extra offer for Disney + 1st new subs when I go to extras Disney is at £7.99 offer os £5.99 calling 02 useless long waits customer service sucks of anyone reads this who works for 02 .

madasaf1sh · ‎18-10-2023

@Davycrocket1

You can only add it within 28days for it to be free for a period of time, after this a charge per month applies...

Guide: Adding and removing O2 Extras

Unfortunately all call centres have long wait times, it is not unique to o2.. (they just seem to be one of the worst at the moment).

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

Davycrocket1 · ‎18-10-2023

it was Active as of to day

Davycrocket1 · ‎19-10-2023

it’s Not Free it’s pay

MI5 · ‎19-10-2023

@Davycrocket1

Re you trying via the link in the Priority app?

Doing so should give you the discount applied as a bolt on shown in your MyO2.

Guide: Where is my discount or Extra Data?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Contacting 02

Cancel free trial

Smart Delay discontinued?

Cannot start disney

I am struggling with my bill i have had a heart at...

Competition win