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Can’t log in

DMarcel
Level 1: Joiner
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I’m a business customer and for about 12 months I’ve not been able to log into Priority as I’m met with a ‘sorry there was a problem with your request’ message when logging into the app. I assumed o2 had removed access to business customers but looking online this doesn’t seem to be the case. Anyone have any ideas on how to log in successfully?

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MI5
Level 94: Supreme
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@DMarcel 

Have you tried deleting app, rebooting and reinstalling?

If so, give O2 a call on 8002

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Oxonian
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Kim23
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I have this every time there is an iOS update on my mobile. It’s absolutely infuriating!!! I have no solution other than keep trying sadly/and complaining to O2. Just thought you’d like to know you’re not alone!!!

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Oxonian
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A warm welcome @Kim23 to this O2 customer to customer community. 

 

If that comment is aimed at @DMarcel, it requires at tag thus. 👍  

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Dave-O2
Community Manager
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Good morning @DMarcel@Kim23 

 

Can you please test if you're still having login issues today?

 

Please download the latest update, if one is showing 👍

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