Can’t log in

[DMarcel]

I’m a business customer and for about 12 months I’ve not been able to log into Priority as I’m met with a ‘sorry there was a problem with your request’ message when logging into the app. I assumed o2 had removed access to business customers but looking online this doesn’t seem to be the case. Anyone have any ideas on how to log in successfully?

[MI5]

@DMarcel 

Have you tried deleting app, rebooting and reinstalling?

If so, give O2 a call on 8002

[Oxonian]

You @DMarcel could try logging into Priority on the web at :-

Priority: Our pick of the best offers and prize draws. - Priority - Priority (o2.co.uk)

https://priority.o2.co.uk/

[Kim23]

I have this every time there is an iOS update on my mobile. It’s absolutely infuriating!!! I have no solution other than keep trying sadly/and complaining to O2. Just thought you’d like to know you’re not alone!!!

[Oxonian]

A warm welcome @Kim23 to this O2 customer to customer community. 

If that comment is aimed at @DMarcel, it requires at tag thus. 👍  

[Dave-O2]

Good morning @DMarcel, @Kim23 

Can you please test if you're still having login issues today?

Please download the latest update, if one is showing 👍