Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I have recently updated my Apple Watch Series 5 to an Apple Watch series 9 and have been unable to connect to the £7 mobile service plan which I am paying. I have paired and unpaired my watch repeatedly on advice from the o2 chat support. Previously ...
Hi! My wifes sim card ends today (on another network) and I was looking at some O2 deals to buy her a new one. In the process I had to sign her up using her email and at the checkout I had an error about some details not matching up or something. So ...
I frequently travel to the US but recently I've found myself having no connection in LA, I have to manually roam to T-Mobile to get any network/service. Does O2 have issues with AT&T? Would it make sense that my HPLMN list is still forcing my phone t...
My account whot activte its still saying 48hrs its already been 48 hrs my account still heasnt been acticevited
Hello, Trying to renew my rolling data plan atm and have tried two separate cards (one being my partner’s and having a completely separate billing address) for both cards im getting the error message that ‘We couldnt find an address, Please try again...
I want to use my old number as a second line on my new iPhone and how do I get a conversion link or QR code
I used my insurance service but unfortunately the phone that was returned to me did not meet my requirements at all and I am very disappointed please follow up if you can
Hellosince yesterday I’m having trouble receiving texts from others on o2 network or networks that run on o2. I can make and receive calls. I can send texts, I can receive texts from networks that don’t use o2. Please help. Thank you
I pre ordered the s24 ultra on the 21st yet as of today (launch day) my order is apparently yet to be even processed?Is anyone else having this issue or has any idea what is going on?
Hi!I’m currently regretting my life choices. Ported my EE number to O2. Have spent all day trying to resolve the issue with the missing text messages and OTPs. Followed @jonsie ’s advice to the letter. Had unhelpful suggestions on the phone and going...
