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Forum Posts

Resolved! No caller id on all incoming calls for over two weeks

Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...

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Grammo by Level 1: Joiner
  • 3013 Views
  • 7 replies
  • 0 kudos

[Video Guide] Increase text size on iOS or Android

Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...

Chris_K by Former Staff
  • 5074 Views
  • 2 replies
  • 2 kudos

[Video Guide] Extend your ring time

Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...

Chris_K by Former Staff
  • 15924 Views
  • 14 replies
  • 0 kudos

[Video Guide] How to use the My O2 App

Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...

Chris_K by Former Staff
  • 8109 Views
  • 5 replies
  • 1 kudos

[Video Guide] Voice and video calling on WhatsApp

Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...

Chris_K by Former Staff
  • 7481 Views
  • 6 replies
  • 0 kudos

Phone blocked

I’ve had my phone blocked due to losing it but have now found it and it just seems impossible talking to cs to get it removed can anyone help. thanks

Andy_g_47 by Level 1: Joiner
  • 548 Views
  • 4 replies
  • 0 kudos

Resolved! Poor reception

Hi,my signal has been poor all week, My Father in Law passed away and most of my calls have gone straight to voicemail due to no signal and this has led to numerous problems, all my family are on O2 but after this we will be swapping when the contrac...

Blocked incoming call

HiI would like help to have this contact unblocked from my phone/sim.This contact is my local GP & they have tried to contact me couple of times however when they ring me, the phone/sim blocks this call from ringing me.I have checked my phone & this ...

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N-Star09 by Level 3: Thinker
  • 1023 Views
  • 8 replies
  • 0 kudos

Resolved! No internet of extremely poor

From day one since I switched to O2 I face low quality of the Internet Connection, frequent loss of signal and distress. I survive as a begger with WIFI here and there. As this is a contract for a 1, without any actual benefits to me, I wonder if the...

AdiP by Level 1: Joiner
  • 391 Views
  • 1 replies
  • 0 kudos

Resolved! PHONE SETTINGS

HiCan anyone tell me the latest settings for my Android phone please?I can't seem to make calls to other phones, but my WhatsApp and web browser seem to work OK, although very slow.Thanks in advance.

Resolved! My speaker isn't working well

I got my Samsung 22 in December, and since I've had it, my speaker isn't working to it's full potential. At first I thought it was .y daughters phone, but realised its whenever I make or receive a call. Its got worse. The device itself isn't damaged,...

CLT by Level 1: Joiner
  • 405 Views
  • 3 replies
  • 0 kudos

Resolved! Extending ring time

I want to increase the ring time before my phone goes to voicemail how ?

Jimd by Level 1: Joiner
  • 763 Views
  • 3 replies
  • 0 kudos