Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi, I've been with O2 for a few months and the whole time signal in horsforth has been terrible. After speaking with others, this is apparently nothing new. Really wish I knew this before changing to o2, our previous provider had great signal here- c...
My sim card has been deactivated before my new sim card has arrived. I can't use my phone, have had to get a pay as you go sim as an emergency. Why have 02 done this, when I'm suppose to call them when making switch? Plus I have no intetent access.
Hi there,My name is Murad Kisyo. This is my first time attemting to use O2 and l am not happy with your home delivery of devices. You are sending me as first sim card, l do understand but what l dont understand is how am l suppose to use that card yo...
I recently visited Brugge and could not access my mobile data. Even thought my data was turned on my phone kept telling me to turn my mobile data on. Can you tell me why this happened
Hi I have received my o2 SIM after ordering on the 22nd. I'm a bit confused on what I do. I received a text about a SIM swap but it's not working. Am I supposed to be doing a SIM swap? What's the procedure when moving from another network? I gave my ...
I went in store on Tues and had restrictions removed. Received SMS stating within 24hrs I'd be good to go.Now Friday and I'm still waiting.
My phone will frequently not load the internet, taking ages to attempt to load and then crashing altogether. It has been ongoing for a long time. It can either be whilst on WIFI or on 4G/5G and it doesn't seem to make a difference and I still have pr...
I need help to cancel disney plus as I cannot see where to on my account ty.
my iPhone got lost abroad is there anyway of tracking it via imei and also if. I want to erase all the content on the phone.
I have a sim only account which my wife uses but it is in my name. It is paid for by a joint bank account and only £3.43 per month. Could we change it so it is in her name without going to setting up a new account as it is plenty for her needs. I hav...
