Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
My S22 Ultra is not accepting my PIN. I tried restarting using my fingerprint but still can't get past the sign in screen. It's the same PIN i've always used. How can I get in? Is there anything that O2 can send to my phone to unlock it? Many thanks
If I do not answer an inbound call, callers often receive a message 'This number is not recognised'.Don't know how this is, or how to correct it.
I have a Oneplus phone and have enabled wifi calling, but it does not work. If I swap in my wife's EE sim, Wifi calling works. The problem is with O2 but why? I have spent fruitless hours on the phone (mainly on hold) with EE and the understaffed tea...
Today I ordered a new iPhone. I currently DO NOT have a phone. Here's my problem. I spent over two and a half hours on the phone to o2. I kept getting passed over to another person. They asked me the same things time and time again and gave me the sa...
Anyone else's s23 order number not working for the extra £150 recycle credit?Been trying to put a recycle through but it just won't take the code.
I just changed phones and tried to shift my e sim to the new one. I received a message that my SIM is no longer supported and that is does not support E Sim transfer. Pls advise how to go about solving this issue.
Hi, I'm trying to get a PAC code to transfer my current number to another provider. I've tried texting PAC to 65075 with no success multiple times, when I called to cancel the contract the sales rep couldn't send me a code from his end, and My O2 isn...
I’m struggling to unlock my sim card from myphone.
Hi Bought a Galaxy book pro 360 through my O2 account a few months ago. Today I notice a hairline crack across the screen. It has not been dropped or in any other way miss used. Does anyone know if this would be covered through Samsungs warranty as o...
Trying to access my account on the web and constantly gettingO2 Error 500 – "It looks like something's gone wrong"Also it dropped me in to reset my password even though I hadn't asked to. Arrrgh ? Suggestions?
