Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Why is it that there is poor or no signal in my area of Cambridge? Signal use to be very good along there, but of late my Alexa car device constantly tells me there is no signal or too poor a signal to connect. Have reset/restarted everything I can d...
Getting HTTP 500 Error on the website about disambiguation_id.
Basically 2 weeks ago I have had issue with my data when it’s not connecting to Wi-Fi.so I can’t use internet, maps, App Store or internet.keep getting told it’s sim issue or network or that my phone on 5g auto told the tech team will call they never...
Hi last night out of no where my phone froze then turned itself off then tried to turn back on. Every now and then it will come back on. It's been on all day but it won't connect to Bluetooth and WiFi it says turn your phone off and on again, which I...
When I on holiday in Canada, how do people call me. Do they call my usual number or do they have to add something.
Since 26/06/2023 everyone who’s trying to call me got information that „Number is not reconized”.Today 19/08/2023 …no changes.In first week I received new sim, tried all advices about checking on different devices, turning my phone and apple watch (s...
Why I cannot open any O2 website while using VPN??!!
I am having and have been for over a month seriously bad signal issues. This is happening in the TS17 postcode area. What the heck is going on?
Hello I am able to receive text messages however am unable to receive OTP’s from my bank even though they have confirmed they have sent them? I really need to access online banking and this is causing me a lot of stress. Please can someone help as th...
Hi, apparently I've been moved from Virgin to O2 but I'm still connected to Virgin. Just received an email saying I've purchased a 5G Only Sim but I don't have any 5G devices. How is this going to help with the transition? Paul Elliott
