Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Why I cannot open any O2 website while using VPN??!!
I am having and have been for over a month seriously bad signal issues. This is happening in the TS17 postcode area. What the heck is going on?
Hello I am able to receive text messages however am unable to receive OTP’s from my bank even though they have confirmed they have sent them? I really need to access online banking and this is causing me a lot of stress. Please can someone help as th...
Hi, apparently I've been moved from Virgin to O2 but I'm still connected to Virgin. Just received an email saying I've purchased a 5G Only Sim but I don't have any 5G devices. How is this going to help with the transition? Paul Elliott
I'm desperate to know how to access live chat as soon as possible
I have a brand new iPhone 14 , just bought a month ago and I can not stay connected to mobile data! It comes on and then comes off after a minute and then I have to reset? I can only use my phone on Wi-Fi , it’s like having a home phone again! Any ad...
Hi. Since landing in Tenerife on 9th August every incoming call has shown as unknown caller. I did change my SIM card about 3 weeks ago as I renewed my contract. but everything was working fine until I landed in Spain. I have been in contact with o2 ...
Hi i was upgrade phone yesterday for samsung s23 ultra and there was the offer for buy samsung buds pro 2 for £1 but i don't do this, is any chance to do this now?
HiI’ve recently changed my tariff via Uswitch and I’ve had the number migrated over. It’s all gone over but I can’t send SMS messages and the number listed on my iMessage is the one that came with the sim. Any ideas how to sort the SMS failure and ch...
I've just been switched from virgin to o2 and since I got my new o2 sim I haven't been able to revice text messages I've swapped sims now I'm on a esim and still having the same problem I've phoned o2 and now there saying it could take 5 days to inve...
