Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Is the screen on the Apple Watch ultra scratch resistant?
Hi, I'm trying to sort out a SIM swap for my dad's phone but his phone is unable to receive text messages it is currently saying Calls and SMS O2 (temporarily unavailable). Are you able to help?
My SIM card is in the phone in but it is saying it is not registering. Ive tried switching it on and off again. Ive also removed the SIM to clean it but it still says please insert SIM. I've tried other SIM cards in the phone and they work fine. Plea...
Transferred from Plusnet mobile to O2 3 days ago. Received the new SIM. Phone Number is blank on my phone, and my old number has not been ported. I do have the new number written down, but want to retain my old number hence why when I signed up I ent...
My Apple Watch ultra is showing no connection and has been since I purchased it.
I bought a bolt on when I was on holiday because there wasn’t any WiFi. I need to stop it now as I don’t want it to continue over the expiry date. How do I do this please?
Hi how can I remove parental controls from my data?
Hugely frustrating system in that no matter what I try I can’t access the virtual assistant or find any way of contacting customer services???
HiI joined O2 last Monday 22nd May 2023. Since then I have tried to port my number from my old network (Tesco) many times and it never works.I have spoken to customer services 6 times and every time they fill out this form and nothing happens. Someti...
Still cannot checkout to finish my order of a Smartwatch. Comes up that it is not working. When will this be fixed.
