Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
hello, I bought a new 02 SIM card. I live part time in France and got it as it has a bundle for 20gb data in EU. I have topped up the phone twice now and the data is on the balance but the phone can’t access the internet or accept calls. The SIM card...
HiI recently contacted O2 support to check that my account is still safe following an attempt to steal my account. Is it normal for 02 support personnel to ask for the answer to my security question. He said he could see the answer already and I had ...
Hi I've had Google maps on my phone for years, always worked fine. In the last few months it hasn't worked properly, mainly it can locate my location and when it does give any directions they are behind by a few minutes, hence not keeping up with my ...
What does SIM 1 not provisioned mean
I upgraded my SIM contract on 22 August and I am still unable to get a data connection. The call settings can't be set either. All calls are "unknown" and don't stay connected unless I am using my house WIFI. Been back to the shop 3 times & they said...
it isn’t and hasn’t been for years. I picked O2 as it is supposed to be the least worst but we’re in a blackspot and I don’t think O2 links the postcode with the actual address, something I have noticed with other services.
When setting up the mobile service for Apple Watch via the Watch app on iPhone, I log in and am prompted by O2 to choose my airtime plan below - but none are shown, the screen is blank. How can this be resolved?
hi there aye am not one bit happy with the service aye am getting from just now 2 days with not macking any calls or tex mesiges or internet
As it says in title. I have 2 x iPhone and 2 x iPad so it doesn’t appear to be a hardware issue as it’s across all devices. at home and whilst away on hols right now. When I have 4G as long as 2 bar signal I can use data for apps and calls and messag...
My son's iPhone XR recognises his face and his PIN but just goes straight back to the lock screen. Is there an easy fix for this?
