Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I recently returned from holiday.while there I wired my 4 month old Apple Watch ultra in the poolfor about half an hour and it went weird!did the expel water and then it went wrong and the SOS alarm kept going off.I let it run out of charge left it a...
Hello, Two of your advisers over the telephone said my name and DOB will be changed, but this action has not been taken yet? Thank you. Ana DOB: [Removed]
just received a phone call asking to verify a security code
I upgraded my iPhone on 8th Sept, and ordered a new SIM as I wanted 5G. The sim still hasn’t been activated. I have called the call centre twice, who advise there is an error and keep asking me to wait in periods of 5 days …. I am without a phone it’...
I am abroad and I am not receiving an OTP password from an EU mobile.
Hi. I understand this is perhaps not a technical call, but there was no logical selection for the question.Today, I received a phone call on my mobile from an 07451 283174 number. They claimed to be offering me a cost reduction in my monthly plan. I ...
Hi EveryoneMight be a bit of a tricky one this but i'll try and explain as well as i can.I have had an iPhone 12 mini for a few years now purchased direct from Apple. I have a sim only with O2 which was working fine with my 12 mini. Around 2 months a...
Been trying to sign in to my 02 account and doesn't recognii havese my password
I can't sing in
I’ve been taking it out and putting it back in for ten minutes and it’s not working - the red light is showing
