Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I was told my old number would port to o2 yesterday but it still hasn't happened and I have had no correspondence
I received my upgrade phone and new sim today. My SWAP message failed to send. I called but no one spoke when answered.Please can you help. Stephen
I did a SIM swap and did not receive an ESIM code. It has been 3 days
why does my iPhone 8 (old, I know) drop down to 3G when making calls? I need to be able to talk and use the internet at the same time and this does not seem possible. All my data settings are correct as I’ve googled the issue and followed the instruc...
Good morning, I would like to ask if it's possible to get a list of SMS messages with their content?Thanks for answer in advance.
I have received a text to say that I have already used 80% of my data allowance, I’m very confused how this is as it is only the beginning of the month
Hi is there any reason my data would not be working in main land Europe? It worked in Holland but has failed to work in France Belgium Germany and Austria now in Italy and it’s still not working thanks phil
Just confirming we've now added your out-of-bundle charges reduction . Just received the above text/email, can also see it on my o2 app, i haven't made any orders or changes, anyone else had this? Can't get through or report as fraud....
Hi there,my mobile data is not working and i cant use my apps outside.can you help?
I cannot add a data plan to my Apple Watch via the watch app. I’ve been to the shop and phoned o2 and no one can help. What is the solution? Tried many things. I see lots of people have the same issue. Please help.
