Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I want to cancel my data bolt on. How can I do this?
Hi I think there's some suspicious activity on my account
Can I apply my blue light discount
Hello, I have a weird one for you. I purchased a car tracker which included a 1pmobile sim card so it can text my 02 phone if my car is stolen. However after trying exhaustedly to get it to work for days, the tracker support team have said that my 02...
Need to switch off wifi to access what's app
My phone was switched from Virgin Mobile to O2 on 6th October 2023, whilst I was in France. I was assured by O2 ( call to tech, support) that the Virgin Mobile SIM would continue to work whilst I remain in France (and even when I return to the UK). I...
I'm currently in Europe and can't receive or make calls. My roaming is switch on.
I am having a problem with failed calls when I try to ring my husband. I am with O2 and he is with EE. We have tried all the suggestions on the EE forum, I’m just wondering if anyone has any suggestions. He has had his Samsung A54 for about 3 months ...
I was in Turkey last week. On arrival my iPhone 12 mini auto selected ‘Turkcell’ network. I received a text from O2 offering a 100MB bolt on for data roaming - I accepted it, and received confirmation. However, with all the seemingly right settings, ...
I've been having trouble for over a week receiving calls from 1 specific Vodafone number to my O2.On the Vodafone handset, there is no dial tone when phoning my O2 phone. I see the incoming call on my O2 phone, but when i try to answer, the call ends...
