Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I got a phone on a contract, it was supposed to come with the earbuds as I paid extra for that.I never got the earbuds. I received the phone only.I called o2 and they said they'll send me a text regarding the earbuds, but I never got a text, never re...
I can’t call on my phone to pay the bill. This is not acceptable. Because of this I now have to pay extra £6. Why would you stop someone from calling O2?
I recently had my Oppo A54 5G phone stolen along with its O2 SIM card so had to get a replacement SIM card the next day at the O2 shop in Bournemouth. The adviser in the shop seemed bright and to know what he was doing and only took five minutes to g...
virgin sim stopped working
I tried to get 3 months free from Disney+ after swapping to O2 on a pay only sim. The activation link kept taking me to the billing page, and I was taken to an activation page for a moment, but the activate button didn't seem to work, even though 'yo...
Hi, I was trying to upgrade my phone and pay off the rest of my contract (£95). The payment went through but the process crashed. The money has not come back into my account after 3 days and bank not helping. Please can I get a refund?
How do I transfer number from o2 monthly to another o2 monthly
Updated the latest IOS 17.03 and no have no service is this happened to anyone else? have restarted phone and contacted apple they refereed me to my carrier
I am trying to change my email address on the O2 app but I cannot find we’re to do this, can you help please?
I am getting only sketchy 3g if I stand in one place in my home at the moment. It says there's a mast not working and I'll get an update on 9th October!!Not acceptable. I am off sick, I have counselling online, all my support is online. When am I goi...
