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Return phone

Balti
Level 1: Joiner
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How do I return my phone that I’m not happy with within the 14 day period?

the website is not very clear on this

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madasaf1sh
Level 56: Guvnor
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@Balti You will need to contact customer services on 0344 809 0202 and request the return of the phone and sim, under the 14 day cooling off period

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 56: Guvnor
  • 3755 Posts
  • 26 Topics
  • 891 Solutions
Registered:

@Balti You will need to contact customer services on 0344 809 0202 and request the return of the phone and sim, under the 14 day cooling off period

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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MI5
Level 94: Supreme
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@Balti 

You need to call customer service on 202 to arrange a return.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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