Poor quality phone calls

[DH2]

Every time I receive a phone call the caller has difficulty hearing me - I can hear them clearly enough any suggestions on what’s wrong? 

[Cleoriff · Accepted solution]

@DH2 

Check your microphone for fluff and dirt. Gently clear it out if you can.

Also go to the sound settings of your device and check if your call volume or media volume is very low or mute. If this is the case, then simply increase the call volume and media volume of your device. As mentioned earlier, dirt particles can accumulate and easily clog the microphone of your device.

Welcome to the forum.😉.

[jonsie]

Do you have a case on your phome?