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Phone has no signal - just today!

Hartzsparks
Level 1: Joiner
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Was using phone fine. After 5pm I have no signal or data - reset phone - still same. 

 

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MI5
Level 94: Supreme
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@Hartzsparks 

Try a different sim in your phone and your sim in a different phone.

If the fault stays with the sim you can get a new one from any O2 store.

Take ID with you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120593 Posts
  • 605 Topics
  • 18083 Solutions
Registered:

@Hartzsparks 

Try a different sim in your phone and your sim in a different phone.

If the fault stays with the sim you can get a new one from any O2 store.

Take ID with you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
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