Phone accessories

[Courtney_black_]

I ordered a phone case with o2 customer service over a week ago and the tracking pin I was given does not work but my status says it is completed and has arrived to me but I haven’t received it 

[pgn · Accepted solution]

Hi @Courtney_black_ - The delivery guy may have left it somewhere "handy" and forgotten to tell you where, or it has been delayed in the postal rush and will get to you today or tomorrow. It looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you - on 

 Facebook (https://o2uk.co/O2CFB) ,

 Twitter (https://o2uk.co/O2CTW) or

 Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255.

Good luck!