cancel
Showing results for 
Search instead for 
Did you mean: 

No service

Adelle
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I’ve just recently put a new 5G sim in a new phone about 2 hours ago. I can use all my apps but cannot send messages or make calls. My phone has no service. I’ve kept the same number. 

Message 1 of 2
158 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Bambino
Level 73: Relic 
  • 18375 Posts
  • 878 Topics
  • 2137 Solutions
Registered:

@Adelle You need to swap your sim: SIM Swap: a mini guide (incl eSim) - O2 Community

Edit: Or you can just put your old sim in the new phone. If you're not in a 5G capable area you can use the old sim until the area upgrades.

I DO NOT WORK FOR O2



Funniest-Thread-2

View solution in original post

Message 2 of 2
154 Views
1 REPLY 1

Bambino
Level 73: Relic 
  • 18375 Posts
  • 878 Topics
  • 2137 Solutions
Registered:

@Adelle You need to swap your sim: SIM Swap: a mini guide (incl eSim) - O2 Community

Edit: Or you can just put your old sim in the new phone. If you're not in a 5G capable area you can use the old sim until the area upgrades.

I DO NOT WORK FOR O2



Funniest-Thread-2

View solution in original post

Message 2 of 2
155 Views