on 01-12-2021 11:36
I’ve had no network coverage at all at home for last week. Internet is fine so not the problem but cannot make or receive calls. Impossible to speak to anyone in 02 and network checker just seems to say the 4g coverage is good.. it’s not that I’m talking about!! I want to be able to report my problem but go round in circles with no way of doing it or speaking to anyone! So frustrating!
Solved! Go to Solution.
on 01-12-2021 11:40
You need to download the My Network app and report it from there https://www.o2.co.uk/apps/my-network
Also check this guide Guide: How can I sort out my network issues?
Veritas Numquam Perit
on 01-12-2021 11:40
You need to download the My Network app and report it from there https://www.o2.co.uk/apps/my-network
Also check this guide Guide: How can I sort out my network issues?
Veritas Numquam Perit
on 01-12-2021 14:04
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
on 01-12-2021 17:59
on 01-12-2021 17:59
Wouldn't waste any time with Twitter, they seem reluctant to communicate there too..