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[Mawsdad]

I have just switched from PAYG to a monthly package. I have a bill but I got 3 months Disney+ which I have been trying to activate. Every option in the app is saying 505 error and it redirects back to home. Even the best contact us is showing a 505 error. Is there a problem with the system or is it my app?

[Bambino · Accepted solution]

@Mawsdad See if this guide helps: Guide: Adding and removing O2 Extras - O2 Community

If it doesn't, contact O2 via social media:

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)