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No 4G in Paris

Balwant
Level 1: Joiner
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Hi -

 

I’m currently in Paris and can’t seem to get any data / 4G… Can you help?

 

thanks

bal

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Cleoriff
Level 94: Supreme
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Hi @Balwant 

Have you got mobile data turned on? Try searching manually for another network, save and reboot the phone.

If that doesn't work call O2 tomorrow and check that you haven't got any roaming bars on your phone. All numbers in this guide. Guide: Coronavirus Community Help and Support 

*The Game Is On*

Girl in a jacket
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MI5
Level 94: Supreme
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@Balwant 

If using an iPhone, change your data apn to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Balwant
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Thx ✌️

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