New phone

[Craig1503]

Good morning, I've recently ordered a new phone but there's a wait in dispatching this due to the availability. If I changed the colour of this device, would this speed the process up?

Many Thanks - Craig

[Cleoriff · Accepted solution]

Hi @Craig1503 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this