on 21-09-2021 13:28
Once again why the hell is my bill so high. I have sent 3 rmail regarding this an still im ignored . answer my questions! Ripping me off.
Solved! Go to Solution.
on 21-09-2021 13:56
There is no email address for customer service.
You need to contact O2 by phone.
All numbers are in this guide Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.
on 21-09-2021 13:56
There is no email address for customer service.
You need to contact O2 by phone.
All numbers are in this guide Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.