Iphone never received

[Dragan]

Hi,

on 11 nov i got a call from agent and signed contract for iphone and increase the monthly payment, i have cancelled the deal due to circumstances so i have never received the iphone but i have just opened the the app and it says that i need to pay the agreed price….

[madasaf1sh]

@Dragan 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

[jonsie · Accepted solution]

This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202 (or specific Payment management number -0800 902 0217 )