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Imei

JimMunro
Level 1: Joiner
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I tried to unlock my phone online but my “my o2” app has my old imei number,how do I update this?
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MI5
Level 94: Supreme
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@JimMunro 

Fill out the form manually.

Link to form here Guide: Unlocking an O2 phone to use a different SIM card 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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jonsie
Level 94: Supreme
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MI5
Level 94: Supreme
  • 121823 Posts
  • 607 Topics
  • 18763 Solutions
Registered:

@JimMunro 

Fill out the form manually.

Link to form here Guide: Unlocking an O2 phone to use a different SIM card 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 3 of 3
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