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jayjay1991
Level 1: Joiner
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My contract letter came through about my device plan. Can I keep paying what I’m paying now. Or do I have to pay that closing balance 

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Cleoriff
Level 94: Supreme
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Hi @jayjay1991 

If you do nothing, everything will stay the same. However your device plan will be paid for at contract end, it's then yours to do what you want with it.

Guide: How does O2 Refresh work? 

However, If you have missed payments, or defaulted on your agreement in any way then O2 are ending your contract early, you have to pay what they are asking I'm afraid.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 123159 Posts
  • 826 Topics
  • 7472 Solutions
Registered:

Hi @jayjay1991 

If you do nothing, everything will stay the same. However your device plan will be paid for at contract end, it's then yours to do what you want with it.

Guide: How does O2 Refresh work? 

However, If you have missed payments, or defaulted on your agreement in any way then O2 are ending your contract early, you have to pay what they are asking I'm afraid.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
338 Views