cancel
Showing results for 
Search instead for 
Did you mean: 

Disney+

KW-P
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I received an email recently saying I am able to add Disney+ for free for 6months but the link only leads to a dead end. How do I redeem this offer? 

Message 1 of 8
1,946 Views
7 REPLIES 7

Cleoriff
Level 94: Supreme
  • 122353 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Another one @O2Lisa ?  Third one today.

@TheresaV  3 people this morning stating they can't redeem their Disney extra.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 8
1,940 Views

TheresaV
  • 1930 Posts
  • 80 Topics
  • 12 Solutions
Registered:

Thanks for the tag @Cleoriff 

 

Sorry you are having issues @KW-P! I will raise this internally and let you know once I have an update 😊

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 8
1,936 Views

O2Lisa
  • 996 Posts
  • 0 Topics
  • 32 Solutions
Registered:

I know @Cleoriff, not had this many tags in a long time😅

I've not heard of any issues however I'll keep you updated if I do.

@KW-P I'll message you privately and get this looked in to for you😊

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

signature
Girl in a jacket
Message 4 of 8
1,933 Views

dg22
Level 1: Joiner
  • 4 Posts
  • 2 Topics
  • 0 Solutions
Registered:

I am having the same problem. 

Message 5 of 8
1,924 Views

dg22
Level 1: Joiner
  • 4 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Hi I am also unable to activate my Disney 

Message 6 of 8
1,922 Views

Cleoriff
Level 94: Supreme
  • 122353 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@dg22I'll tag @O2Lisa for you. She is back on Monday 8am.

Veritas Numquam Perit

Girl in a jacket
Message 7 of 8
1,921 Views

O2Lisa
  • 996 Posts
  • 0 Topics
  • 32 Solutions
Registered:

Thanks for the tag @Cleoriff 😊

I'll message you privately @dg22 and get this looked in to for you.

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

signature
Girl in a jacket
Message 8 of 8
1,911 Views