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Claim free pair of galaxy buds live

Kayleigh96
Level 1: Joiner
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Hello so I’ve just ordered a new tab and it’s saying on the email claim a free pair of galaxy live buds. I received my tab today with no ear buds so I’m very confused as to how to claim these or do they come separately or what? Please help. 

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MI5
Level 94: Supreme
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@Kayleigh96 

You need to claim them from Samsung 

https://www.samsung.com/uk/offer/claim/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143457 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Kayleigh96 

You need to claim them from Samsung 

https://www.samsung.com/uk/offer/claim/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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