Can’t be heard

SarahL · ‎13-10-2021

Over the last few weeks when i am called or calling from my house i can’t be heard.
i can hear the other person ok but they can’t hear me.
this is a new problem

MI5 · ‎13-10-2021

@SarahL

Check you don't have a case or something covering your mic.

Also check if you can be heard when using speakerphone.

Check here for network issues O2 Service Status

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

SarahL · ‎13-10-2021

Thanks but that’s not the problem as it works fine outside the house!

RafaC · ‎14-10-2021

Hey @SarahL did you manage to solve the issue already?

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