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Curtis9
Level 1: Joiner
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When I revive a call I can hear them but they can’t hear me 

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MI5
Level 94: Supreme
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Try the call on loudspeaker. 
If that works, make sure the mic isn’t covered by a case or your finger. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Curtis9
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Thanks for your reply. I’ve tried everything even resetting my network setting but still nothing. WhatsApp call works perfect so I know the microphone is working just not normal calls 

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MI5
Level 94: Supreme
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Sounds like an issue with the voice network in your area then @Curtis9 

O2 Service Status

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
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