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Amending contract

JM83
Level 1: Joiner
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Registered:

I started a basic contract for £15pm in September 2020. It was subsequently upgraded to £35 pm.

I am now living overseas. 
I understand that cancellation is probably too early, but I wish to revert to the £15pm. Please assist me.

 

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MI5
Level 94: Supreme
  • 122226 Posts
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Registered:

@JM83 

You can change your tariff in your MyO2 https://mymobile.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122226 Posts
  • 609 Topics
  • 18980 Solutions
Registered:

@JM83 

You can change your tariff in your MyO2 https://mymobile.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
144 Views