cancel
Showing results for 
Search instead for 
Did you mean: 

Accidentally cancelled my extra (Disney plus)

Dtshaw
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hello, as the post suggests, accidentally cancelled it and now have no Disney plus, is there any way of claiming it back?.

Message 1 of 2
279 Views
1 ACCEPTED SOLUTION

Accepted Solutions

pgn
Level 74: Whizz kid
  • 35211 Posts
  • 224 Topics
  • 1558 Solutions
Registered:

Hi @Dtshaw, Usually people have difficulty removing Disney+, Guide: Adding and removing O2 Extras  is a place they look - but in your case, you'll need to talk to O2 as it  sounds like you’ll need someone to access your account which can’t be done from here.

If you message O2 on

 Facebook (https://o2uk.co/O2CFB) , 

 Twitter (https://o2uk.co/O2CTW) or

 Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this. Good luck!

View solution in original post

Message 2 of 2
268 Views
1 REPLY 1

pgn
Level 74: Whizz kid
  • 35211 Posts
  • 224 Topics
  • 1558 Solutions
Registered:

Hi @Dtshaw, Usually people have difficulty removing Disney+, Guide: Adding and removing O2 Extras  is a place they look - but in your case, you'll need to talk to O2 as it  sounds like you’ll need someone to access your account which can’t be done from here.

If you message O2 on

 Facebook (https://o2uk.co/O2CFB) , 

 Twitter (https://o2uk.co/O2CTW) or

 Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this. Good luck!

Message 2 of 2
269 Views