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transfer of number

ellie19
Level 1: Joiner
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I have just gotten a new iphone today, all my apps, photos and contacts have transferred. My mam bought me this phone as a present and said to keep my old number on my new sim and it has not and has gave me a new number. I have just went through the process on 02 on the internet to transfer my number and did the PAC code and stuff but just wondering when it will change and when will i know and if it even will change as this is an issue

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MI5
Level 94: Supreme
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@ellie19 

You need to get confirmation from O2 that your PAC has been accepted.

They will then give you a date for the changeover.

Guide: Migration & porting into O2  

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144541 Posts
  • 634 Topics
  • 27716 Solutions
Registered:

@ellie19 

You need to get confirmation from O2 that your PAC has been accepted.

They will then give you a date for the changeover.

Guide: Migration & porting into O2  

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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