my older number

[bb6]

hi

you disconnect my older number, [Removed] virgin account, without my consent. i said I COULDN'T NOT LOSE THAT NUMBER!! i need my number back immediately  

[Cleoriff · Accepted solution]

@bb6 

You need to contact O2

Call 202 from your mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402 

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

[gmarkj]

Flagged for phone number