Hey everyone, Welcome to the New to O2 board! If you're a new O2 customer looking for help getting setup and taking advantage of the benefits of being an O2 customer or if you've been with us for a while and need some assistance with a particular que...
Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...
You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...
What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...
Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...
I was with Virgin Mobile up until the switch to O2. No problem with that. The question I have is, my wife has a PAYG deal with EE. Can I change her deal to an O2 pay monthly sim only deal?
Bought the worn bolt on for the wrong zone. Don’t have access to my email account as it is my work account. Cannot seem to find anyway to contact O2 which is poor customer service so how do I cancel and get the right one?
Hi I'm travelling to Morocco shortly, is this included in free roaming with 02?
I cannot get in to check my usage/account. It has been more than 48hours since I set up. It has been weeks.
Hi, I've just joined o2 via a virgin media deal. My sim card has never been delivered.
Hi there, I started a contract on the 14th of July in the Kilmarnock store. The salesperson told me I could get my blue light discount in store once my contract is started. I am having difficulty in applying my 25% BLC discount. My BLC discount code ...
Hi my bill was due by direct debit 15th July but hasn't been taken help
Why in the Web texting 200gb for £30,And when pay £30 for a big bundle received only 100gb?
Hi, I transferred over to O2 from Virgin a few days ago. Ever since then, when I receive a phone call, the caller is displayed as 'unknown'. I have tried changing every setting I can think of but nothing works. I called into my local O2 shop this my,...
I would like to have my account closed.
