Hey everyone, Welcome to the New to O2 board! If you're a new O2 customer looking for help getting setup and taking advantage of the benefits of being an O2 customer or if you've been with us for a while and need some assistance with a particular que...
Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...
You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...
What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...
Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...
I changed to O2 earlier this month and specifically stated that I wanted to keep my number. They've issued me with a new number. This has left me unable to access my online banking due to not receiving the verification codes. When I rang them up, the...
Hi! Firstly i would like to say that this platform is totally unhelpful... I just want to talk to an operator and wasted at least 30 mins trying to get help on a chat but there isnt any way to find that. I would like either to change to another compa...
Hi, I should have 4 mobile numbers that I pay for with 02, 3 of which have migrated from virgin but I can't see any of them?
Hello, I am hoping someone can help me. O2 either cannot or are not willing to fix this problem.I had, with O2, the number ...202, which was ex Virgin, at £7 per month. This I used in an iPhone 7 that I purchased many years ago.On Thursday July 20th ...
credit due is missing
I have a pac code from vodafone and I would like to move to 02. How do I do that?
I have looked at my bank statements and it seems I have been charged by o2 for 253.51 foe some reason. Why have I been charged this amount.
I got moved from Virgin Mobile to O2 and now I'm unsure if/how I use my phone abroad. I will be travelling to Albania soon and wanted to just use my plan out there. It seems I need to enable a Travel Bolt On though, that is something like £6 a day fo...
Hi,I’ve just moved over to a Pay as you go Sim. My number looks like it’s been ported over to the Pay as you go sim but I’m unable to log into My O2 account and I can’t dial 4444 to top up. Please help!!I am unable to dial out, so am unable to phone ...
Please put my spending cap to 0 pounds.
