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Forum Posts

Welcome to the New to O2 board!

Hey everyone, Welcome to the New to O2 board! If you're a new O2 customer looking for help getting setup and taking advantage of the benefits of being an O2 customer or if you've been with us for a while and need some assistance with a particular que...

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Martin-O2 by Former Staff
  • 2827 Views
  • 4 replies
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Welcome to O2!

Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...

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Martin-O2 by Former Staff
  • 19697 Views
  • 22 replies
  • 1 kudos

Why O2? Tap here to find out

You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...

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Chris_K by Former Staff
  • 2359 Views
  • 2 replies
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Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

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Chris_K by Former Staff
  • 22377 Views
  • 55 replies
  • 1 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

Martin-O2 by Former Staff
  • 7091 Views
  • 2 replies
  • 2 kudos

Resolved! £10 bundle early

Hi i want to add my £10 bundle early iff possible

Sc89 by Level 1: Joiner
  • 153 Views
  • 1 replies
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Resolved! Blacklisted IMEI number

Hi,I have found out that my IMEI number is blacklisted through a painful process of various visits to various shops, in the end apple support confirmed. So far I have not been helped by O2 to unblock my phone despite many phone calls, where I was ass...

Modi by Level 1: Joiner
  • 3219 Views
  • 18 replies
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Resolved! MMS

I have received a messaging I sent an MMS message not covered by my contract but I do t know what an MMS message is let alone send one

Sue171 by Level 1: Joiner
  • 206 Views
  • 1 replies
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Samsung Galaxy Z Flip 5 Order

So a few weeks ago, I preordered the Z Flip 5 from O2. It released today yet and I expected it to arrive today yet I haven't so much as even received tracking information for it yet. Is this normal? I can't even contact O2 because it doesn't let me i...

Celeyo by Level 1: Joiner
  • 625 Views
  • 4 replies
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Resolved! Click and collect

Hi I got the new galaxy watch 6 on a pay monthly contract with 92, and I've been accepted. It says in my latest email, full steam ahead and they'll let me know when I can collect. When I chose click and collect it said I could collect same day. So wi...

Joshua_P by Level 1: Joiner
  • 452 Views
  • 4 replies
  • 0 kudos