Hey everyone, Welcome to the New to O2 board! If you're a new O2 customer looking for help getting setup and taking advantage of the benefits of being an O2 customer or if you've been with us for a while and need some assistance with a particular que...
Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...
You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...
What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...
Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...
In the last two weeks iPhone users with whom I have had previous text conversations are finding that their replies to my texts, which used to be send as texts automatically, are being sent as iMessages, which I don't receive. Has something changed in...
Hello,Today I switched to O2 and it seems I can’t use SMS services and need help about this.Thanks
I've just joined O2. I'm on the £10 rolling plan. I'm now on holiday in Cyprus and can't get a phone signal wherever I go. I need to be in contact with the UK as I have my very elderly Dad there and I need to be able to speak to him every day. I've t...
Me and my wife have just switched from Vodafone to o2, My wife's Samsung S8 plus mobile data doesn't work on 4G at all (can't get onto internet at all) the only way she can getonto internet (when out and about and not on Wi-Fi) is by changing setting...
I book last Saturday new o2 sim and apple phone mt order number is (REMOVED) be up by mistake wrong mail id last word con but correct is com please tell me what is status
Hi, I want to leave my current network Three and join O2, but I want to keep my number. I am on Pay As You Go plan and I’ll like to stay that way when I join O2 aswell. I already have PAC number. How do I do this as it is really unclear on your websi...
I have just signed up to O2 and been sent an activation email. It asks for 4 digits of my bank account + postcode. I put them in and they are rejected. Obviously, someone has made a mistake as I know I’m putting in the correct info. Need to call some...
Hello I received my new o2 sim with the new number, how do I transfer my old number to it?
moved from Virgin a couple weeks ago due to the merger, trying to log in on app, says o2 isn’t available to me yet, tried connecting Apple Watch to sim plan, didn’t let me log in and when logged in on the website, says I have no o2 products and so on...
HiyaI have recently just joined O2. I wanted to port my number across as it would be a nightmare to change my number! I had an email to say that the sim is on its way, and to provide me with a ‘new O2 phone number’, which does not match my usual phon...
