Hey everyone, Welcome to the New to O2 board! If you're a new O2 customer looking for help getting setup and taking advantage of the benefits of being an O2 customer or if you've been with us for a while and need some assistance with a particular que...
Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...
You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...
What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...
Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...
Hello, I have recently got my mobile broadband yesterday from O2, however I cant access uptodate website or mobile app as well, I had similar issue at the past with giffgaff and they were unable to solve it so I left them.https://www.uptodate.comcan ...
My O2 Contract is for 10G of data.This is written in my agreement When I log onto my O2 portal for the first time I see I only have 5G How can I get this rectified Thanks
I ordered an Ipad on Tuesday and I’m still waiting for it to be reviewed, how much longer will I be waiting?
I have received a text to call o2 within 72 hours to give proof of ID. Is this legitimate? many thanks Dean
Hi, I have moved from Vodafone to O2 contract with Samsung S22+, so far it looks like a very bad decision.Even when it shows full 4G+ signals, download speed barely 3MB and upload is 1MB. Wherever I go around Manchester is same.I am wondering is what...
hi, when I signed up i said I wanted to port my old number. this still hasn't happened so i tried asking again via the website. When will you port my old number please? thanks
How do you contact customer services Not this post a question?? I want to speak to someone!
Guys sure if anyone encountered this one before. ported my number from vodafone to O2. after the confirmation from O2, started using the number , Outgoings are fine but incoming are only from oher O2 numbers or O2 customer care. Customer care was hel...
Got a sim contract free.Put the sim in a new iPhoneI presume I need to activate this sim, but since the sim is new and therefore there are no top up yet I obviously cannot receive nor send text, yet o2 asking me to login and for text to be send to va...
I payed an international call but in my plan I have unlimited calls. Can you check ?
