Hey everyone, Welcome to the New to O2 board! If you're a new O2 customer looking for help getting setup and taking advantage of the benefits of being an O2 customer or if you've been with us for a while and need some assistance with a particular que...
Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...
You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...
What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...
Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...
I have just arranged an O2 contract via Virginmedia, looking to have the "Volt" benefit of higher broadband speed and double data. I have been a VM customer for some years.I received the O2 SIM and have activated it with my old number transferred fro...
From reading on here, I obviously am having issues with what seems to be called a "split port" I changed to O2 from EE last week, and the number switch was supposed to happen on the 9th of June. I never lost signal on my EE sim card, so assumed it ha...
I have had 2 calls today from someone who claims to be from O2 telling me that I qualify for a 40% discount on my bill. I asked for the details to be emailed to me but was told that would happen AFTER I had agreed to the new “deal”. when I questioned...
I recently signed up for Volt broadband on virgin. I have received a pay monthly sim in the post. I do not want an O2 mobile phone account. I want to make sure I am not being charged for a phone account I dont want
Hello I’m still waiting for my sim to arrive could get an update on how it would take to arrive. Thank you
I have problem during log in to my app
Paid yesterday. Asked.When do I get connected to network?When will port occur? Michael
Hi i would like change my tariff and i did top up With £10 but i didnt change tariff and they Takeshi £2 now i cant change my tariff,could you refound me £2 to change my tariffThanks.
HiI’ve tried to import my old number to my new O2 sim card.It said it would complete by 20th October but still has no signal. Can you confirm it has been activated
What will I have to pay for internet access using mobile data in Albania? I will be there 30/10/23 to 8/11/23. I was a Virgin Customer, but O2 have taken them over.
