Hey everyone, Welcome to the New to O2 board! If you're a new O2 customer looking for help getting setup and taking advantage of the benefits of being an O2 customer or if you've been with us for a while and need some assistance with a particular que...
Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...
You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...
What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...
Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...
I previously had 2 accounts with Virgin Mobile.One was switched to a Volt O2 account about a year ago and the other was switched to O2 in July this year. The switchover communication on the O2 account was emailed to me on a separate email account to ...
Hi guys, sorry if this has been asked before. I’m looking to get a new handset and sim deal. I’ve been waiting for the Black Friday deals to come online as I thought I’d be getting the best deals this way. O2 has put some Black Friday deals online al...
Hiwhen my number will be active? The temporary number doesn’t work.
Since being moved from Virgin to O2 I have not been able to log into the MyO2 App
Am I allowed to use my Mobile data im on a Sim only contract, and I'm in USA
I have been migrated over to O2 from virgin mediaI have been trying to sort my direct debit details for my family but with no luck just keep getting passed around from one adviser to anothercan some one help
Please help. I can’t call o2 as I do t have signal or another phone in the house. I tried activated Wi-Fi calling but it won’t do it. i was abroad last week when they tried to swap from Virgin to O2. I have come home to a new o2 SIM card and out it i...
I tried to get out a contract yesterday and i recieved and email saying they needed more details and would take 24hours, Which has completely baffled me. I have had no information and its been over 24hours and they took an upfront payment but not con...
Hi, I am new to O2 and got to pick an extra as part of my package. I chose Audible and now have an account with them. It says on the App that I have 3 months for Free but when I go onto Audible it asks if I want to do a month trial as I am not signed...
I applied for a new account with O2 on Saturday 28th October. I also gave the PAC code to transfer from vodafone to O2. I have not yet received the SIM card and I am going away next week and would like to port the number before I go. Please can you l...
