Hey everyone, Welcome to the New to O2 board! If you're a new O2 customer looking for help getting setup and taking advantage of the benefits of being an O2 customer or if you've been with us for a while and need some assistance with a particular que...
Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...
You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...
What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...
Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...
Hi Iv ordered a contract phone with you Iv not received any updates on delivery can you tell me when the phone will be delivered and if you’ve received my order please? My email is ffrench93**Personal info**
I need to change my bank details
good evening, I can't access my account, and I made a subscription, money was taken from my account, but the phone was not delivered
Hi there could anyone tell me how to contact virgin media through my virgin mobile / o2 before used to be 150 it saying it don't work now tia
Hi there, I'd like to choose one of your bundle gifts but I can't seem to be able to select any of them as they disappear thank you ALessandro
Iv been charged £50i have no idea what for and there should have been a cap set up from the start that was agreed in the contact please give me information on this urgently
Hello everyone I ordered a O2 contract (well, my mother did for me), and we are unsure on how we will receive my eSIM that we selected for me to get as my iPhone 12 supports it. Will it come onto the app, or email, or...? Just asking as we set my pho...
Hello,l've had problems putting the new o2 app on myA40 samsung, the app loads OK but then I loose it and have to put in my password again,is there a way l can keep it as I do my other apps.
Well My experience of O2 is not good. Apart from all the sales calls I received before the move, annoying, I now find myself without a active sim. I would say customer services call me but with no sim impossible. I can't write as they have no email a...
I’ve just got a new pay as you go SIM card and I’m trying to setup a new account, when I click on register it asks if I’m already a o2 customer and there is no option to open a new account
