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Forum Posts

Welcome to the New to O2 board!

Hey everyone, Welcome to the New to O2 board! If you're a new O2 customer looking for help getting setup and taking advantage of the benefits of being an O2 customer or if you've been with us for a while and need some assistance with a particular que...

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Martin-O2 by Former Staff
  • 2790 Views
  • 4 replies
  • 0 kudos

Welcome to O2!

Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...

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Martin-O2 by Former Staff
  • 19576 Views
  • 22 replies
  • 1 kudos

Why O2? Tap here to find out

You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...

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Chris_K by Former Staff
  • 2348 Views
  • 2 replies
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Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

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Chris_K by Former Staff
  • 22108 Views
  • 55 replies
  • 1 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

Martin-O2 by Former Staff
  • 7009 Views
  • 2 replies
  • 2 kudos

Delivery

What time will phone be delivered and by who

Jade121 by Level 1: Joiner
  • 174 Views
  • 1 replies
  • 0 kudos

Resolved! Split Port

I have ported my number to o2 however when people call me it still goes to my old Vodafone SIM. when I call out from my o2 sim it shows my number.

RyanCFC8 by Level 1: Joiner
  • 247 Views
  • 2 replies
  • 0 kudos

Order update

Hi i wanted to get an update on my order as i have already paid

Mousa by Level 1: Joiner
  • 144 Views
  • 1 replies
  • 0 kudos

Resolved! Change

I want to change 5 big for 7GB. O2: Great news. You've now got a fresh £5 Big Bundle with unlimited minutes and unlimited texts to use before 17 Apr. We've taken £5 from your balance.

7G by Level 1: Joiner
  • 205 Views
  • 1 replies
  • 0 kudos

Sim

Hi waiting on sim been seven days now and still no sim 

Resolved! Payg

I had pay as you go on my account and I don’t want that anymore and now I have just put on a 20 pound rolling tariff but it still says I’m on pay as you go, how do I remove pay as you go on my device to just have my rolling tariff?

Charlie19 by Level 1: Joiner
  • 176 Views
  • 1 replies
  • 0 kudos

Second sim

When will I get my second sim

B16 by Level 1: Joiner
  • 126 Views
  • 1 replies
  • 0 kudos

Delivery address change

I placed a order but I want to change my delivery address 

Nayem by Level 1: Joiner
  • 134 Views
  • 1 replies
  • 0 kudos