Trying to set up account

[fionafi]

I am new to o2 via my Virgin Media Account. I cannot set up account with my details provided by you. It states you had an account for me. I may have had an account many years ago but I cannot recall when. My mobile is [Removed]. Can you help as I need to see what my data limit is.

Regards

Karen [Removed]

[MI5]

@fionafi 

Please edit your post to remove your number as this is a public forum, not O2.

To contact O2, see guide here Guide: How to find help & contact O2