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Sw9654
Level 1: Joiner
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on ‎26-03-2024 13:42

on ‎26-03-2024 13:42

Hi

several attempts of topping up won’t accept it

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Enlli
Level 65: Ultra-cool
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on ‎26-03-2024 14:03

on ‎26-03-2024 14:03

Some other ways in the guide.

Guide How to Top Up (PAYG) 

Other than that you need to contact 4445

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Oxonian
Level 29: Intuitive
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on ‎26-03-2024 18:11

on ‎26-03-2024 18:11

@Sw9654 

You have posted in "New to O2".

This is covered in the guide that @Enlli has referenced, but just to highlight that your first top-up on O2 PAYG needs to be done using a voucher purchased from a shop. 👍    

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MI5
Level 94: Supreme
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on ‎28-03-2024 16:50

on ‎28-03-2024 16:50

Just in case you can't read 🙄

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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